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Using the toilet

Finding it hard to use the toilet safely or comfortably at home?

There’s support available in Surrey to help you manage better. You can get advice on continence, borrow or buy toilet aids, and make changes to your home to make things easier. Local services can also help you find the right equipment or support. This page explains what’s available and how to get started.

Page contents:

Toilet aids and equipment

If you find it hard to get on or off the toilet, there are products that can help. These can make using the toilet safer and easier.

Useful products include:

  • commodes – help if you cannot reach the toilet in time
  • toilet grab rails – support you when sitting or standing
  • raised toilet seats – make it easier to sit and stand
  • smart toilets – reduce germs with features like bidets, sensors and cleaning
  • toilet frames and rails – fit around the toilet for extra support

Find aids and simple equipment online

The home equipment finder is an online tool. It helps you find useful products based on your needs.

You can:

  • search by room, like bathroom
  • choose your needs, like falls or mobility
  • browse by product type

See toilet and bathroom aids on the home equipment finder

Help with continence

If you have bladder or bowel problems, speak to your GP. They can check for medical issues and refer you to a continence adviser.

A continence adviser can:

  • create a treatment plan
  • suggest products like pads or waterproof bedding

You can also find local services in Surrey that help with continence and using the toilet.

Find local help 

Connect to Support Surrey is our online directory of local services. You can use it to find help near you.

You can:

  • search by keyword (like continence)
  • enter your postcode 
  • use filters to narrow results - on a desktop, these are on the left. On a mobile, they appear at the top.

How Connect to Support Surrey works

Getting to your toilet

If you struggle to reach or use your toilet, a home adaptation may help.

Visit Surrey County Council's adult social care adaptations page to find out:

  • what adaptations are available
  • how to apply for support
  • how to borrow equipment from the Community Equipment Service
  • how a home improvement agency could help