Concerns of abuse or neglect

Dial 999 for the police

Many people in Surrey live safely, free from abuse and are able to protect themselves from further risk. However, some people have care and support needs that make it difficult for them to protect themselves from abuse and neglect. In these circumstances they may need help and support to keep themselves safe.

This will include people with disabilities, long term conditions or those who are frail and need extra support to live independently. Other people at risk of abuse are those with mental health issues, who are homeless, experiencing memory loss, or misuse substances. It also includes people who look after someone else, when the care they provide is unpaid. Safeguarding adults is about protecting those at risk of harm from suffering abuse or neglect.

Website: Adult Safeguarding Referral online form

Telephone: 0300 200 1005

Textphone (via Text Relay): 18001 0300 200 1005

SMS: 07527 182 861 (for the deaf or hard of hearing)

VRS: Sign Language Video Relay Service

For emergency situations outside our standard lines hours.

Telephone: 01483 517 898

Email: edt.ssd@surreycc.gov.uk

Textphone (via Relay UK): 18001 01483 517898

Text (SMS): 07800 000 388 (for the deaf or hard of hearing)

If you are at risk of abuse, or you suspect someone else is, please report it now.

Telephone: 01483 776 822 (available 9am to 9pm, 7 days a week)

Out of hours Telephone: 01483 517 898

Textphone (via Text Relay): 18001 0300 200 1005

SMS: 07527 182 861 (for the deaf or hard of hearing)

VRS: Sign Language Video Relay Service